“I am always looking for quality, American made furniture. You have it.”
“One of best shopping experiences in a long time.”
“The sales team was very helpful and knowledgeable. I really like the no pressure approach.”
“I went to several furniture stores and I felt you guys had the best quality and price. The salesperson Tim who I dealt with was very nice and not pushy. The delivery guys were very nice as well.”
“Customer Care services could NOT be any more accommodating!”
“Very happy with service and delivery - the delivery people were exceptional.”
"I Never feel pressured and have been happy with everything I’ve purchased over the years"
"Like the fact salesman allow you to shop without following you around like used car salesman."
"Your excellent reputation regarding the quality of your services and products stand on its merits"
"We have returned to old brick consistently thru the years because of the quality and value we have found.
Thank you for proving once again that good quality furniture doesn't have to be overpriced."
"The salesman that helped us, Andrew, was fantastic to deal with!
The products sell themselves but Andrew was very informative and helpful making the buying experience very pleasant and comfortable!"
"Easy ordering process and staff went above and beyond to accommodate me!"
"It was a terrific experience from start to finish!
You definitely have the formula to make happy customers!"
"I love your store. We bought our couch there, too.
The customer service is one of the best around.
I did do a search in other stores for a recliner.
Many were more expensive, had less features, and some were poorer quality.
I am very happy with The Old Brick and should we need anything in the future, I would choose your store. Thanks."
"Salesperson was terrific!
He made sure he understood what I was looking for before trying to sell me anything, he showed me all of the appropriate options, and explained the differences between them.
I was able to purchase exactly what I needed without any pressure.
A great experience, I will always make Old Brick my first stop for my furniture needs."
"You and the Old Brick team have been nothing but great during my mattress purchase trials and tribulations.
Wouldn't hesitate for a second in recommending Old Brick."
"It seems very unusual and very refreshing for us when an employee/company, in this case Sean Hadley, was less focused on making a buck and more concerned on getting what was honorably due to a customer.
He is a true professional. We knew this before, but we are and will remain a loyal Old Brick Customer. Kudos!!"
"I had a very positive experience at the store in Troy.
Bob, the salesperson, was informative without being aggressive.
He was certainly knowledgeable, but his relaxed demeanor was such a refreshing change from the usual sales approach where you feel stalked from the moment you enter the premises.
The receptionist/office manager was also very pleasant and helpful..."
"Love my new furniture. I was in several times before my final decision. I decided and came back to order and was told that the fabric we wanted was no longer available. I was upset. Trying to decide on another pattern Zachary came to the rescue and felt that there was still a chance to get what we wanted. He checked and told me most likely it would work. We ordered and 5 weeks later we got our furniture. Perfect! Thanks so much Zachary!"