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Order Status + Back Order Information:
Our success as a local, family-owned and operated business was built on having a large variety of in-stock furniture and mattresses at the best prices from Saratoga to Singapore. However, the Coronavirus pandemic has impacted our ability to deliver quicker than we (and you!) would like us too.
Furniture factories both domestic and foreign were closed for 6-8 weeks or more; therefore, our normal amount of stock inventory was impossible to maintain. In addition, since reopening, furniture factories have been faced with both staff and raw material shortages. Our sales and purchasing teams are working diligently every day to track your special order purchases and back-ordered items. Sometimes originally quoted dates slip due to things out of our control. This is not an excuse, but rather the reality of the unprecedented times that we as an industry are working within for the first time.
Responses to your inquiry will include a date and when we expect your order to arrive and will indicate if the date has been confirmed by the carrier. It is our goal to fill your order as quickly as we can. We thank you for choosing Old Brick. Choosing Old Brick means you are supporting a local business that employs your neighbors and gives back to your community. We thank you for your patience as we work through these tough times.
- The Owners + Management of Old Brick Furniture + Mattress Co.