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Protection Plan

Protection 1st

Protection 1st

Protect Your Furniture

You invest a lot of your time and money to find just the right furniture for your home, but accidents happen! Our furniture protection plans offer peace of mind with every furniture purchase. Protect your investment from spots, spills, breakage and much more.

Our protection plans provide incidental and accidental damage coverage as well as protection against mechanical and structural breakdowns and/or failure to the covered product not provided by warranty. Don’t let a mishap ruin your investment!

 

Frequently Asked Questions

What furniture is covered under the Maximum Elite Protection Plan?

Maximum Elite includes coverage for fabric and leather upholstery, wood and other solid surfaces and area rugs. The Protection Plan document governs all coverage, terms and conditions for any covered items.

Why do I need a Maximum Elite Protection Plan for my furniture?

When a covered incident happens, Maximum Elite Protection Plan offers the assistance you need -- delivered by furniture experts with unparalleled reputation for excellent customer service 

How long does the plan provide coverage?

Coverage extends for five (5) full years from the date we deliver your new furniture. Any new product order(s) require a new protection plan. A full replacement of your piece fulfills the Protection Plan's agreement.

How do I file a claim?

To file a claim, contact Montage via the toll-free number on your protection plan document. Contact Montage/Protection 1st by phone, online or by sending an e-mail within 30 days of noticing the incident. Have your furniture sales receipt and protection plan number ready when you call or contact Montage.

P: 800-686-5559

E: claims@montagefs.com

W: Montage Portal (montagefs.com)

What can I expect if I file a claim?

To expedite and shorten the claim process, you will be asked to fill out a Service Request Form to the best of your ability. This will clarify which piece of furniture was damages, the extent of damage to your piece and when and where the incident occurred. You can also submit photos. 

 

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